Distance Sales Agreement

This Agreement (Agreement) is made between Önyüz Geliştirme Yazılım Ofisi Ltd. Şti. (hereinafter referred to as the Company or Keep Cookie) operating under Law No. 6563 on the Regulation of Electronic Commerce and the "User" who purchases products from the website www.keepcookie.com.

This agreement is exclusively valid for all real and legal person merchants and/or transactions considered commercial in nature who make product purchases online through the website www.keepcookie.com owned by Mergebase Ltd.

This "DISTANCE SALES AGREEMENT" has been made between the company whose title and address are specified below and the user who approves the acceptance link after reading the agreement, entirely with their own will and under the specified conditions.

Article 1 – SUBJECT

The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Turkish Commercial Code (TCC) regarding the sale and delivery of the service specified in Appendix-1 with its characteristics and sales price, which the Company sells to the User.

According to this Agreement, by submitting a product order or service request to Keep Cookie, the User declares, accepts and undertakes that they accept all conditions on the Website and the provisions of the Agreement.

Article 2 – PARTIES

2.1- Seller (Keep Cookie)

Title: Mergebase Ltd. (referred to as Keep Cookie)

Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

Email: info@keepcookie.com

2.2- Buyer

The person who makes the payment by approving all contracts on www.keepcookie.com as a customer, the address and contact information used during payment are taken as basis.

Article 3- INFORMATION ABOUT THE CONTRACTED PRODUCT/SERVICE

The product/service subject to the agreement is the platform infrastructure specified in Appendix-1, which the User purchases from the Company according to their preference over the internet and can benefit from through the internet until a certain date.

Article 4- PURPOSE OF THE AGREEMENT

This agreement determines the conditions under which the Company will provide products and services to the User on the website www.keepcookie.com owned by the Company.

The Company provides its platform infrastructure to Users and provides technical support regarding the use of the platform upon User request. Price information for technical support is included in Appendix-1 Protocol of the agreement.

For non-consumer transactions, commercial purchases and service requests; the user declares and undertakes that they have been informed about and accept the following matters before placing their order and accepting the agreement.

• That they can easily access information about the technical steps to be followed for the establishment of the agreement, and that such technical information does not need to be provided separately;
• That the agreement text will be stored by the Company within legal periods after the establishment of the agreement; and that the User will be able to access this agreement text within 3 business days from placing the order and making the payment;
• That the applied privacy rules and Information About Personal Data Protection are included in the relevant sections of the Website; and that there is no need for special information on this matter,
• That there is no need for information about alternative dispute resolution mechanisms.

ARTICLE 5- GENERAL PROVISIONS

5.1. USER OBLIGATIONS

• The User declares and undertakes that they have read the entire agreement, fully understood its content, and unconditionally accepts and approves all matters and agreements specified in the agreement and on the website www.keepcookie.com.
• The User cannot use the service provided by the Company in any way that disrupts public order, violates general morality, harasses and/or disturbs others, for an illegal purpose, or in a way that infringes on others' intellectual or industrial rights.
• The User cannot share their password given by the Company or determined by themselves with other persons or organizations.
• The User agrees not to distribute any content that could harm third parties, such as messages containing legally prohibited information, chain mail, viruses, etc.
• The User agrees to comply with the Law on Intellectual and Artistic Works, Industrial Property Law, and other legislation provisions while benefiting from the Company's product.

5.2 COMPANY'S DECLARATIONS AND COMMITMENTS

Keep Cookie is responsible for providing the contracted products/services to the User completely within the period/date specified in accordance with the preliminary information provided on the Platform.

• The Company has the right to permanently or temporarily suspend the service provided to the User unilaterally at any time.
• Keep Cookie has the right to terminate or suspend memberships of users who provide incomplete or incorrect membership information.
• Keep Cookie does not guarantee that the services provided through the product will be uninterrupted or error-free.
• Keep Cookie is not responsible for users' actions.
• Keep Cookie has the right to make price and product updates due to technical reasons.

Article 6-PRODUCT DELIVERY AND USAGE

For Keep Cookie to be bound by the Agreement upon the User's order and for delivery; this agreement must be approved electronically and the sales price must be paid through the payment method determined by Keep Cookie.

Technical Support

After the user who purchases the product makes the payment, Keep Cookie provides online training so that they can use the product more actively and get full efficiency with all its features.

The user who purchases the product can benefit from 4 hours of free technical support within a month.

Technical support duration exceeding 4 hours within a month is subject to extra charge, and pricing details are included in the Appendix-1 Protocol section of the agreement.

ARTICLE 7- CONFIDENTIALITY AND NON-COMPETITION

The parties accept, declare and undertake to not disclose to third parties and fully protect the confidentiality of trade secrets or special information, commercial results, statistical information, company information, information and computer/internet passwords, expertise information arising from the activities subject to this agreement, which they directly and/or indirectly acquire about the other party during their cooperation, both during the agreement period and even after the termination or cancellation of the agreement.

ARTICLE 8- RIGHT OF WITHDRAWAL

The Company has granted the parties the right of withdrawal due to customer satisfaction and trust in the product. Services performed immediately in electronic environment or intangible goods delivered immediately constitute exceptions to the right of withdrawal.

Refund or cancellation cannot be made for the duration used within the purchased package. However, provided that you have not used the one-time usage rights features in the product and have not purchased the product with any campaign, or accept the deduction of the used rights from the payment amount; you can request product cancellation and refund within 15 days.

ARTICLE 9- USAGE OF RIGHT OF WITHDRAWAL

It is sufficient to notify the Company in writing about the use of the right of withdrawal before the withdrawal period expires.

In using the right of withdrawal, the user can send an email to info@keepcookie.com with a clear statement indicating their withdrawal decision.

Seller obligations

Keep Cookie is obligated to refund the balance payment calculated according to the cancellation condition within fifteen days from the date of receiving the notification that the user has exercised their right of withdrawal.

Keep Cookie makes all refunds mentioned in the first paragraph in a manner appropriate to the payment method used by the user when purchasing.

If the campaign limit amount falls below due to the use of the right of withdrawal, the discount amount benefited within the campaign scope will be cancelled.

ARTICLE 10- FORCE MAJEURE, UNEXPECTED CIRCUMSTANCES, CANCELLATION AND REFUND

Situations such as strikes, lockouts, war, mobilization states, public uprisings, attacks, natural disasters, fires, and serious infectious diseases and similar situations that develop beyond the control of the Parties, do not originate from the Parties themselves, and are of a nature that prevents and/or delays the fulfillment of the obligations undertaken by the Parties with this Agreement will be accepted as force majeure.

The Party exposed to force majeure immediately notifies the other Party in writing, and the Parties' performances are suspended during the force majeure period. When force majeure circumstances cease to exist, the Agreement continues from where it left off.

ARTICLE 11- TERMINATION AND MODIFICATION

Keep Cookie and the User can terminate this agreement at any time.

The User accepts and undertakes that Keep Cookie can terminate the agreement unilaterally by canceling the membership due to actions contrary to the rights and obligations specified in the agreement, starting from the date they begin using the service to be provided in accordance with this agreement.

In case Keep Cookie ceases its activities or its operating license under the Law terminates for any reason, this Agreement will be terminated without any compensation obligation to Keep Cookie.

ARTICLE 12- EVIDENCE AGREEMENT AND COMPETENT COURT

Company records constitute conclusive evidence in the resolution of any disputes that may arise from and/or implementation of this agreement.

This agreement is subject to the laws of the Republic of Turkey regardless of conflict of laws rules and will be resolved according to these laws, and Istanbul Anatolian Courts and Enforcement Offices will be competent.

ARTICLE 13- NOTIFICATION ADDRESSES

The address notified by the User or Sub-User to Keep Cookie is accepted as the legal notification address for all notifications to be made regarding this agreement.

The User or Sub-User accepts that notifications made to old addresses will be valid and deemed to have been made to them unless they notify Keep Cookie in writing of changes in their current addresses within 3 (three) days.

ARTICLE 14- EFFECTIVENESS

The User declares, accepts and undertakes that they have read, understood, and accepted all articles in this Agreement, the KVKK Clarification Text, Privacy Policy, and Cancellation and Refund Conditions on Keep Cookie's website, and approve the accuracy of the information they have provided about themselves.

APPENDIX – 1 PROTOCOL

BASIC CHARACTERISTICS AND PRICE OF THE CONTRACTED GOODS AND SERVICE

1- DEFINITIONS

Domain: The number of domain names that the User can register in the system.

Language: The number of languages that the User can define in the system.

2- PRODUCT PACKAGES AND PRICE INFORMATION